What types of consumer products can you store and fulfill from your warehouse?
We handle a wide range of consumer products, including medical supplies, medical devices, sports and fitness equipment, and retail-ready packaged goods. Our warehouse is equipped with organized storage systems and compliance-ready handling protocols, making it suitable for both regulated and general consumer product categories, including items destined for Amazon FBA, direct-to-consumer eCommerce, or retail distribution.
Do you offer Amazon FBA prep services for consumer brands?
Yes. Our fulfillment services include Amazon FBA preparation, covering proper labeling, barcoding, bundling, and packaging to meet Amazon's strict inbound requirements. We handle the prep work so your products arrive at Amazon fulfillment centers correctly processed, reducing the risk of rejected shipments, extra fees, or listing suppression for your brand.
How do your carrier discount rates work, and how much can I save on shipping?
We have established direct relationships with major carriers that give us access to negotiated volume discount rates. These savings are passed directly to our clients, reducing per-shipment costs significantly compared to standard retail carrier rates. The exact savings depend on your shipment volume, weight, and destination mix—contact us for a tailored shipping cost estimate.
Can you handle both domestic shipping within Florida and international orders?
Absolutely. We manage domestic shipments across all U.S. states as well as international orders via air, ocean, and truck freight. For international shipments, we handle customs documentation and compliance checks to prevent delays at borders. International courier options are available for time-sensitive orders, ensuring your products reach overseas customers safely and on schedule.
What does your returns processing and product restoration service include?
When returned items arrive at our warehouse, we inspect each unit, test it for functionality, and assess whether it can be restored to a sellable condition. Items that pass our standards are relabeled and reintegrated into your inventory. This service reduces write-offs, recovers revenue from returns, and keeps your available stock levels accurate and up to date.
What compliance certifications does your warehouse hold?
Our warehouse operates in compliance with FDA, ISO, and GMP standards, with HIPAA-safe handling protocols applied to regulated medical products. These compliance frameworks are built directly into our daily warehouse operations—covering documentation, labeling, inventory tracking, and handling procedures—so your products meet regulatory requirements without requiring constant oversight from your team.
What are your warehouse operating hours and how quickly are orders processed?
Our warehouse operates Monday through Friday from 9:00 AM to 4:00 PM and Saturday from 9:00 AM to 12:00 PM. Orders are processed promptly within operating hours. For consumer product brands with high daily order volumes or specific cutoff time requirements, we recommend reaching out directly to discuss a workflow that aligns with your fulfillment SLAs.
How do you customize your fulfillment services to fit my brand's specific workflow?
Unlike large-scale 3PL providers that impose fixed systems, we design fulfillment workflows around how your business actually operates. During onboarding, we review your order volume, product types, packaging requirements, sales channels, and compliance needs, then build a tailored process covering storage layout, pick-and-pack procedures, labeling standards, and shipping carrier selection specific to your brand.